The Telecom Regulatory Authority of India (TRAI), in order to address the ongoing menace of spam calls and malicious communications, held a meeting with all major Telecom Service Providers on August 8, 2024. The aim was to regulate and tighten the control over unwanted communications. such as spam calls and bulk commercial messages. The following […]
Read More →Telecom Regulatory Authority of India (TRAI) has issued important guidelines under Telecom Commercial Communications Customer Preference Regulations, 2018 (TCCCPR 2018) with respect to the sending of commercial communication using telecom resources through Voice Calls or SMS to prevent Unsolicited Commercial Communications (UCC). The senders of commercial communications such as banks, insurance companies, stockbrokers, SMEs or […]
Read More →On 24 June 2024, the Telecom Regulatory Authority of India (TRAI) has issued the directions, simplifying and improving regulatory compliance for Unsolicited Commercial Communication (UCC) through Mobile Apps and Web Portals of Access Providers. Context- The Telecom Commercial Communications Customer Preference Regulations, 2018 (TCCCPR, 2018) aimed to control Unsolicited Commercial Communication (UCC) by facilitating mechanisms […]
Read More →TRAI had notified various regulatory frameworks in the year of 2017 pertaining to Broadcasting and Cable Services, Standards of Quality of Service and Consumer Protection and Tariff Order which were amended in year 2020. The framework is commonly referred as New Regulatory Framework 2020. TRAI was of the opinion that it is necessary to give […]
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